Introducing Agentic Orchestration: Where Digital Experts Perceive, Reason, and Act.
TraceLink, the largest end-to-end digital network platform for intelligent orchestration of the supply chain, announced a new era in supply chain transformation at FutureLink in Barcelona last week with the introduction of Agentic Orchestration, powered by its OPUS (Orchestration Platform for Universal Solutions) architecture.
This marks a seismic shift, from manual supply chain operations to true agentic orchestration, where digital agents act as expert teammates, capable of perceiving what’s happening across a customer’s digital supply chain network, reasoning about it, and taking the right action under human supervision.
“The next industrial revolution will be orchestrated and agentic,” said Shabbir Dahod, President and CEO of TraceLink. “Automation alone creates brittle systems. Agentic Orchestration — powered by real-time data sourced through multienterprise transaction exchange and process collaboration – brings digital experts and humans together to drive intelligent outcomes across the global healthcare supply chain, ensuring patients receive the right products, faster and more reliably than ever before.”
For more than a decade, TraceLink has led the life sciences industry in digitalizing end-to-end supply chains, connecting over 291,000 entities and 339,000 active, pre-integrated network links to enable real-time visibility, partner collaboration, and compliance.
With its unmatched scale and the full spectrum of end-to-end transactions and multienterprise processes already digitalized, from order-to-cash and procure-to-pay to recall management and regulatory compliance, TraceLink is uniquely positioned to deliver true agentic orchestration across the global supply chain network.
That digital foundation now evolves into the agentic era, where linked intelligence turns data into agent-assisted action. Agentic Orchestration represents the next revolution beyond automation, escaping the rigidity of traditional systems through agents that can reason, adapt, and act intelligently within human-defined guardrails.
“With traceability, MINT, and POET already transforming supply chain collaboration, agentic orchestration completes the vision,” said Pasi Kemppainen, Director, Head of Global Supply Chain Traceability and Digital Strategy at Santen Pharmaceutical, and a FutureLink attendee. “TraceLink POET is the future of agentic supply networks and beyond.”
At the heart of this transformation is a powerful new intelligence layer within OPUS that introduces Artificial Expert Intelligence (AExI), the next transformation in supply chain orchestration:
- The Agentic Metadata Processing (AMP) Engine and OPUS Brain work together to understand context, reason through complexity, and guide intelligent decision-making across the network.
- Reasoning Artifacts (RAs) capture OPUS Platform concepts and are leveraged by the OPUS Brain to perform Meta-Reasoning on behalf of the Agents, which are driven by their Intents and Objectives – adapting dynamically to real-world conditions.
- Specialized Small Language Models (SLMs) bring domain expertise to each operational area, from manufacturing and logistics to quality and compliance.
Together, these components enable a network of agents acting as supply chain experts that continuously learn, orchestrate decisions, and collaborate with humans to improve outcomes across the global supply chain.